We have been with Moore Rentals for almost two years and during this time both Garreth and Maureen have seen us sort out our tenants (whom we had originally put in there) to providing us with the excellent tenants we have today.
We came across Moore Rentals while we were trying to manage our property ourselves; we had awful tenants in the property who were behind in rent and not looking after our property. By the time we got Garreth and Maureen involved the property was in a disgraceful mess and the current tenant very behind in their rent. Garreth promptly got the correct paperwork in place and started the process to get the tenants out of the property and also started the tribunal process .
Garreth and Maureen guided us through the process of bringing the property back into shape ready for the next tenants. During this time we had phone calls from Garreth asking for updates along with visits to the property to see how things were progressing.
Since this Garreth and Maureen have found us two different tenants, one being particularly fussy in which Garreth sorted all the legalities with them and explained the rules etc of rental properties. They then decided to stay over a year until they bought their own property. The current tenants are the best tenants we have had to date.
We get written and photographic reports of each inspections which I particularly like as we get to see the house and how the current tenants are treating it. We also get recommendations on what we need to do to the house and requests from the current tenants.
I highly recommend Garreth and Maureen I like the personal touch they provide which you do not get from larger organisations. I have even contacted Maureen on the weekend over the Christmas break in which she sorted out the problem that we were having. I feel both Garreth and Maureen go the extra mile and treat your property as if it was one of their own.
Tony & Rhonda Harrington
We were very impressed with the way the tenancy was handled. The prospective tenants were brought to our home to be met and given final approval.
Inspections have been well done. Recently Garreth has added value to these by sending a very full written report of the property with photographs to accompany this.
The fee charged is reasonable but the job done is excellent. Earlier this year we were overseas and several repairs that were required were done quickly and efficiently with minimum disturbance to our tenants.
When we need trades people Maureen and Garreth have a good supply of genuine, hardworking people who do a very good job. Our lawn mowing contractor who doubles as a pruner, carrier away of rubbish and generally all garden maintenance is an absolute gem. We have never had to query any of the trades people we have used. They have all been genuine and have given an excellent job for a reasonable price. And they have all turned up on the correct day.
We do not feel that you would get a better property manager anywhere in this area. Another bonus is the ‘first month free’ where no agent’s fee is deducted.
For us, not having to worry about dealing with the tenants, the problems that can arise with both them and the properties, is a Godsend.
We fully recommend Maureen and Garreth as superior Property Managers.
Tony and Rhonda Harrington
I confirm that Moore Rentals has been managing our rental portfolio for more than a year. During this period i found both Garreth and Maureen passionate about property management, very professional in dealing and excellent communicators. I understand that they have many years of experience when it comes to property management. Their advise on rental property, Marketing & Advertisement, Tenant selection, easy to understand management fee structure and their ongoing property inspection reports are second to none. I have no hesitation in recommending Moore Rentals to anyone who would them to manage their properties.